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The idea that volunteers can experience a different life from that in employment is obvious. One experience may compliment the other, then satisfying otherwise partially satisfied needs. One experience may supplement, enhancing the skills used, together satisfying more needs, or satisfying the same needs more deeply. This article explains more on supplementing and complementing needs.

The argument for strategy in civil society organisations
Written by John Berry on 10th March 2024. Revised 13th March 2024.
2 min read
A strategy is a model of a reality – a reality that visionaries and senior managers hope will in time come to pass in the civil society organisation. Visionaries and senior managers in civil society organisations must think hard about the future. And then apply their conclusions as strategy. But perhaps the future is not knowable? Uncertainty might demand strategic agility, reacting to opportunity. But strategic agility itself must be planned for – and so circuitously, we’re back to strategy.

Building organisation strategy on sand
Written by John Berry on 31st January 2024.0
4 min read
Vision, mission, aims, and values. The four trite statements. Strategy built from them is likely based on sand. Strategy begins with the most basic questions. What are our stakeholder needs ? And what problem do they have that we can solve?

Free Level 7 Manager Development Programme
Written by John Berry & Sue Berry on 18th March 2018. Revised 2nd December 2023.
7 min read
Around 80% of UK managers are untrained in people-management. Just think about the improvement in your organisation's lot if it were the other way. We offer an online programme covering hiring, managing and developing people in 18 webinars. It's for managers who want the Level 7 knowledge and skills without the assessment from formal courses. And it's completely free of charge. Can you think of managers in your own firm who don’t have the skills and knowledge to effectively manage people?

Conducting high quality grievance and disciplinary investigations
Written by John Berry on 23rd August 2017. Revised 8th November 2023.
3 min read
Investigations are an essential part of company procedures. Investigations start with a broad investigation question and end with a report to management about events. Good investigation centres on high quality information-gathering and highly effective methods of reducing this information to a few pages of A4 for the chair to digest. It’s a simple concept but a task requiring high skill and knowledge. Here's how.

Correctly Managing Disciplinary Action
Written by Sue Berry on 6th May 2017. Revised 8th November 2023.
38 min read
Disciplining staff is one of the key rights, and one of the key methods a manager has of effecting control of unacceptable behaviour. This right must however be used only when other management systems have failed.
