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60 years of HR and OD experience to civil society organisations and commercial firms available to you in direct support.
60 years experience civil society organisations and commercial firms available to you in management tools.
60 years experience civil society organisations and commercial firms in models and methods published in our management books.

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So refreshing to have a book where all the research and theory of managing people has been distilled down for you and served up in a practical way that can help managers apply this best practice to real situations.
Robbo, HR Manager, Accreditation firm

In the book, regular reflections ask you to consider your own firm and how you might apply that theory. I found those reflections to be thought-provoking and, in many cases, revealing. I will definitely be a better manager having read this book. Highly recommended.
DanB, Manager, Big 4 consulting firm

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Keeping records on volunteers

Written 27th April 2024. 6 min read

It’s logical that the manager of volunteers would want to keep records that describe the characteristics of each volunteer they are responsible for. All CSOs should recognise that their managers are going to hold this sort of data. Here's a guideline.

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Why people volunteer

Written 18th April 2024. 4 min read

Many would say that they simply don’t know why people volunteer. Certainly, it’s complicated. There is no one reason. Managers of volunteers must come to some understanding about why in each of their people. It's essential to volunteer management success.

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Defining volunteering

Written 15th April 2024. 4 min read

There is one recurring difficulty – agreeing what a volunteer is. Since volunteering is often contrasted with employment, there must be some statement of what’s similar, and what’s different. But it goes further than that. Here are some of definitions.

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