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60 years of HR and OD experience to civil society organisations and commercial firms available to you in direct support.
60 years experience civil society organisations and commercial firms available to you in management tools.
60 years experience civil society organisations and commercial firms in models and methods published in our management books.

browse our extensive knowledgebase on management substantial book discounts for firms/organisations

So refreshing to have a book where all the research and theory of managing people has been distilled down for you and served up in a practical way that can help managers apply this best practice to real situations.
Robbo, HR Manager, Accreditation firm

In the book, regular reflections ask you to consider your own firm and how you might apply that theory. I found those reflections to be thought-provoking and, in many cases, revealing. I will definitely be a better manager having read this book. Highly recommended.
DanB, Manager, Big 4 consulting firm

Managing volunteer relations

Written 17th June 2025. 6 min read

To help in managing volunteer relations, we build an entity relationship diagram to describe all the relationships in a CSO - and include visionaries, beneficiaries, managers funders, employees and finally and most importantly, volunteers.

Setting volunteer objectives

Written 22nd March 2025. 6 min read

Setting objectives has been researched in various disciplines. Objective setting is generally accepted as an effective tool for maintaining and improving performance. Here we discuss how objective setting is applied to volunteers in a CSO

Volunteer leadership: a never-ending machine

Written 22nd January 2025. 6 min read

Leaders cause followers to do stuff – stuff that they might not do but for leadership interventions. Leadership is a never-ending machine where the leader sets goals, selects leadership interventions, acts, monitors success & failure, and repeats: forever.

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