Leadership is where one person, the leader, persuades another person, the follower, to accept the leader’s point of view. There are three elements. Leaders must have a point of view that they’d like their followers to accept. For leadership, that point of view should tap intrinsic or extrinsic employee needs. There must be an existing relationship between leader and follower that also has future meaning. And the leader must focus on practical action that he or she can take that will do that persuading.
When business goes screwy, as is happening now during the coronavirus pandemic, it’s time for managers to think. To manage the recovery, managers need to develop one or more likely scenarios describing both the future market environment and the firm’s future required capability. Each scenario describes a possible state for which to plan. Here we discuss two methods of strategy-building, Delphi forecasting and rich picture/thematic analysis.
Around 80% of UK managers are untrained in people-management. Just think about the improvement in your organisation's lot if it were the other way. We offer a nine-month programme covering hiring, managing and developing people in 18 webinars and 3 workshops. It's for managers who want the Level 7 knowledge and skills without the assessment from formal courses. And it's completely free of charge. Can you think of managers in your own firm who don’t have the skills and knowledge to effectively manage people?
The business of predicting how, from their personality profile, humans will behave has both fascinated and annoyed managers. Northwestern University published results of research suggesting four personality types. Data from145,000 respondents was analysed using ‘big-data’ computer analysis methods using clustering algorithms. This research is easily misinterpreted and does not offer a robust or useful simplification.
When you make someone redundant, you are breaching the psychological contract that exists between the firm and the employee. One of the key assumptions that an employee has (particularly when on a permanent contract) is that the employment will continue. And that assumption’s just been smashed.
Where an employee is failing to perform during their probationary period there is an onus on the employer to provide training to support the person. If the person proves not to be capable of meeting the requirements they may be dismissed. You must still so this fairly.