We're experts on all things Management & HR

Looking for something specific? Search our Knowledgebase.

Writing Responsibility Statements in Job Descriptions

Blog PostNew!

Written by John Berry on 25th June 2021. Revised 22nd July 2021.

6 min read


The vast majority of job descriptions on Earth contain a list of tasks or duties. The job holder can do these, year on year, and yet fail miserably in contributing to the business. Tasks and duties are useless. Sadly, that means that most job descriptions are useless. What’s needed is stated responsibilities or accountabilities embodying required achievement. Here's how to build such statements.

Read the full Knowledgebase article
Magnifying Person marten-newhall-uAFjFsMS3YY-unsplash

Mixing internal and external candidates devastates staff commitment

Blog PostNew!

Written by John Berry on 25th September 2017. Revised 19th July 2021.

7 min read


Many managers deliberately mix internal and external recruitment in the hope of selecting the best person for the job from as large a pool as possible. Simply, consider internals first, in isolation. If any internal can do the job – judged by a fixed bar - they go forward with an internals-only contest. Because any one has the ability to excel, a variable bar selection can be used to rank them. Anything else is just wrong, damaging and here’s why.

Read the full Knowledgebase article
Candidates 3867px

Making a supplier contract work

Blog PostNew!

Written by John Berry on 12th July 2021.0

5 min read


How do you make a supplier contract work? Agreeing what’s to be agreed is typically complicated. Start by setting out the nature of the services to be supplied. Then describe how the services are to be specified and called off month by month. Ask the supplier for a quote, then raise a purchase order. Have the whole process managed by a project manager.

Read the full Knowledgebase article
The lifecycle of a supplier agreement
Looking for something specific? Search our Knowledgebase

Logging communications with employees

Blog PostNew!

Written by John Berry on 28th June 2021.0

5 min read


Not infrequently, we begin work with a new client and request to see current employee documentation. And we find there is none. We go to a particular employee’s personnel file and find that either there is no file, or it’s substantially empty. And that’s often after they’ve been with the firm for many years. Simply, this can’t ever be so. Here's why and what to do.

Read the full Knowledgebase article
Files wesley-tingey-snNHKZ-mGfE-unsplash

Managing Supplier Agreements

Blog PostNew!

Written by John Berry on 21st June 2021. Revised 22nd June 2021.

7 min read


There are two types of agreement that might be in place between a firm and its people: an employment contract for its employees, and a supplier contract for all others. A supplier contract covers the relationship between the firm and the various consultants, associates, sub-contractors, freelancers and other individuals. Companies struggle to differentiate between the two agreement types. Here's some guidance.

Read the full Knowledgebase article
kelly-sikkema-v9FQR4tbIq8-unsplash User Goals

Just Reasonable Belief

Blog Post

Written by Sue Berry on 2nd May 2017. Revised 26th May 2021.

4 min read


The manager’s right to act, to sanction or dismiss, is dependent on the manager having grounds for reasonable belief that the situation occurred. The manager’s right to act, to sanction or dismiss, is dependent on them having grounds for reasonable belief that an unsatisfactory situation occurred. The onus is not as demanding as criminal cases - nor as demanding as in civil cases. But evidence is still needed to inform the manager's decision.

Read the full Knowledgebase article
Stealing at work