Compliance with the international quality standard ISO9001:2015 gives customers the necessary confidence to buy. TimelessTime has recently transitioned from ISO9001:2008 to the aspirational upgrade ISO9001:2015.

All managers seek change in their firm’s fortunes. But there are many ways in which that change can be facilitated – through coaching, consulting, mentoring and training. Where the manager has sound management skills, it’s coaching. When their management skills are weaker than needed, it’s mentoring. Mentoring transfers knowledge. Here are the primary issues we with which we’ll engage.

When recruiting a new member of staff you want to select the best person for the job. But how? Use psychometric tools to test for aptitude. [Published September 2014]

HR is sometimes a clerical activity. Sometimes it’s running processes like recruitment and disciplinaries. Sometimes it’s supporting managers, providing specialist people-management skills and knowledge. And sometimes it’s a Board-level ‘mover and shaker’ role. Growing firms progress their HR over several years from clerical to ‘mover and shaker’. We’ll evolve your HR function, however short a time we’re with you as locum.

All managers want specific business outcomes like growth, profit, quality and safety. These in turn depend on operational outcomes, for example on enhanced productivity. Operational outcomes depend on the performance of all workers in the firm. Performance depends on worker competencies and motivation. And motivation is substantially under the managers’ control. Here's how this works.

All staff have a career; a sequence of employment-related experiences enjoyed over many years. Both employee and manager hope that, at least in the short-term, they can work together for mutual benefit. TimelessTime consultants have helped to manage many employee careers across many disciplines. Here are the primary issues we with which we’ll engage.