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Conducting high quality grievance and disciplinary investigations

OpinionWritten by John Berry on 23rd August 2017.3 min read


Investigations are an essential part of company procedures. Investigations start with a broad investigation question and end with a report to management about events. Good investigation centres on high quality information-gathering and highly effective methods of reducing this information to a few pages of A4 for the chair to digest. It’s a simple concept but a task requiring high skill and knowledge. Here's how.

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Solutions for career management in SMEs

OpinionWritten by John Berry on 23rd November 2017.5 min read

Maze progress

People believe that they must move up to progress. But in an SME, that’s rarely possible. Modern SMEs have flat structures and opportunities to move ‘up’ are few. So it’s often assumed that ambitious staff in SMEs have to leave to advance. To give careers in SMEs management and staff must e re-defined 'progress' on a personal level. It’s the taking on of greater responsibility, making greater contribution to the business and gaining greater personal achievement. Here's how progress becomes career.

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Up-skilling the firm to match change in customer needs

OpinionWritten by John Berry on 20th November 2017.5 min read

Microwave featured image

The firm had been offering modelling of telecommunications systems. It had the necessary software tools. and a well-trained, experienced workforce. But the market was changing. New questions needed huge additional skills – skills in building massively more complex methods. Here's how those skills were achieved.

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Performance appraisals: essential whatever you call them

OpinionWritten by John Berry on 20th November 2017.5 min read

360 degree feedback

Performance appraisals have come in for some serious criticism recently. And yet the books and articles written which criticise simply advocate performance appraisal by another name – or rather a collection of names. Here's an analysis of the issues.

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Winning employee commitment by granting idiosyncratic employment deals

White PaperWritten by John Berry on 21st October 2017.32 min read

Commitment handshake

Commitment matters. If managers can get all staff to be committed, other management and leadership activities become possible. Without committed staff, there’s little the manager can do to achieve goals and the firm will just drift. This paper describes commitment and outlines research that shows what managers can do to achieve commitment. The research shows that there is correlation between the idiosyncratic granting of developmental opportunities and affective commitment in those benefitting.

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Energy and process – two keys to successful staff development

OpinionWritten by John Berry on 16th October 2017.4 min read

training session

Staff development is the act of persuading a member of staff to change – to change their skills, knowledge or behaviours – towards that wanted. That persuasion comes by way of training, mentoring or coaching. Staff have existing competencies and behaviours. The difference between what’s needed and what’s available today is what any development must focus on.

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