Compliance with the international quality standard ISO9001:2015 gives customers the necessary confidence to buy. TimelessTime has recently transitioned from ISO9001:2008 to the aspirational upgrade ISO9001:2015.

Business restructuring is the catch-all phrase used to describe the series of actions that a firm or other organisation might take to re-organise its affairs following some management decision to change the course of the business. This article discusses how to go about an incremental business restructure.

Managers often crave staff engagement. But commitment is a lot more straight forward and potential much easier to use.

This video contrasts employee engagement and commitment, arguing that commitment is fundamental to management. It goes on to suggest that commitment can be achieved though managers giving development opportunities to staff.

The firm had been offering modelling of telecommunications systems. It had the necessary software tools. and a well-trained, experienced workforce. But the market was changing. New questions needed huge additional skills – skills in building massively more complex methods. Here's how those skills were achieved.

So what jobs to recruit to next? Increasing staff numbers is a scary prospect. No manager wants to get it wrong. You can't guess. You've no precedent. You can't ask a friend because all firms are different. You must model the company and evaluate each option for its effect on the company and it's KPIs. And it becomes all the more difficult when considering indirect roles like sales people, marketers and other support staff. They could drive the firm to light speed. It's always a tough call.

Whilst training interventions can indeed change the whole organisation, the culture change scenario differs from ‘normal’ training. ‘Normal’ training is in pursuit of change in competencies in individuals. Change in culture involves change in the way things are done in the organisation – the normative behaviour of all. Here's how they differ.