What Are OD and HR?
Organisational development (OD) is different from human resource management (HRM).
HRM (or just HR) is the discipline that defines what management should do to get the best from their people across the employment cycle. This is shown as a cycle from when an employee enters a firm at recruitment and leaves at termination.
This employment cycle, managed by HRM, sustains a status quo and evolves central HR activities. It aims for an established state of affairs to realise certain organisational outcomes like turnover, profit, safety and quality.
HR activities are often wrongly assumed by HR professionals to be a suite of 'best practice' policies and procedures. 'Best practice' wrongly assumes that all firms and organisations are the same. Each activity must instead embrace appropritate practice based on what the firm is trying to achieve. Each HR practice must be based on evidence of what works for that firm and its objectives. This point can be amplified by considering each of the activities in turn above and considering how the activity would differ for different types of organisation.
Strategic HR is then concerned with how each of these discrete activities can be changed and improved to support strategy. If any one of these discrete activities fails, one or more OD interventions will be needed to reset the maintenance process.
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Organisational development, on the other hand, contains all the management activity that causes change to that status quo. This is shown below.
OD begins with the development of strategy – the mission, values and vision of the organisation - and goes on to define the various activities needed to achieve those.
OD activites are completely dependent on the firm and its objectives. OD outcomes take more time to realise. Each activity is specifically crafted to achieve part of the desired outcome. And each is interlinked. The technology that a worker uses can be changed. But whether they can exploit it depends on their personal human characteristics. As a result, jobs may need to be re-designed or new staff hired and systems of work modified.
As a result of the bespoke nature of OD and how the many activities are interdependent, the discipline makes extensive use of modelling.
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The ultimate outcome of OD is change that in turn yields achievement of the strategy. Once change is embedded, HRM takes over to stabilise outcomes.
TimelessTime is a consulting firm that works with managers to undertake all aspects of OD and HRM. Check out all of TimelessTime's services.