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Conducting high quality grievance and disciplinary investigations
Written by John Berry on 23rd August 2017. Revised 8th November 2023.
3 min read
Investigations are an essential part of company procedures. Investigations start with a broad investigation question and end with a report to management about events. Good investigation centres on high quality information-gathering and highly effective methods of reducing this information to a few pages of A4 for the chair to digest. It’s a simple concept but a task requiring high skill and knowledge. Here's how.
Correctly Managing Disciplinary Action
Written by Sue Berry on 6th May 2017. Revised 8th November 2023.
38 min read
Disciplining staff is one of the key rights, and one of the key methods a manager has of effecting control of unacceptable behaviour. This right must however be used only when other management systems have failed.
So you think you can interview?
Written by John Berry on 12th March 2018. Revised 31st October 2023.
6 min read
Most managers think they can interview. Many even believe that they are good at it. And yet precious few have been trained and fewer still understand the true role of interviewing in ensuring fairness and valid assessment. Simply, structured interviews win. But they must be built vacancy by vacancy. Here's how to improve the predictive ability of your interviews.
The use of psychometric assessment in recruitment and selection
Written by John Berry on 14th March 2023. Revised 29th October 2023.
4 min read
Managers have one aim in recruitment and selection – hiring someone who will do well in the job, and contribute to business outcomes. This aim is satisfied during recruitment and selection by exploiting a simple principle – ensuring that the person who is hired has personal characteristics which match those for optimal performance in the job. Have candidates do our Preselect Assessment before first interview. Then have them do our Main Assessment prior to second interview. Both report match with the ideal.
Are some psychometric assessments discriminatory?
Written by Sue Berry on 13th March 2023. Revised 29th October 2023.
4 min read
In 2017, a job applicant with Asperger Syndrome had her case upheld by the Employment Appeals Tribunal (EAT). Her treatment by the Government Legal Services amounted to indirect discrimination. She had been required to take a multi-choice situational-judgement test – a form of psychometric test - as the first part of the recruitment process. So does this mean that psychometric tests are discriminatory? Simply, no. But it does require that they are administered, managed and analysed correctly. Here's how.
A framework for people management
Written by John Berry on 25th September 2023. Revised 30th September 2023.
4 min read
The essence of people management? That people have a value. People as employees are not a resource to be dismissed at a whim. People have the right a career and to be treated well. In return, the employee will give good service. There are five tenets. The manager must: offer employees a good standard of living; design good jobs; give equal access to opportunity; offer security of tenure; and not give special treatment to anyone.
