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Gaining Services: employing people and contracting suppliers
Written by John Berry & Sue Berry on 29th November 2022. Revised 14th December 2022.
6 min read
Gaining the services of people starts with the manager thinking about what those services are and how they might be procured. The manager must characterise the person needed. We describe how modelling can help here. Managers must recruit, and we illustrate how this should be done. The activity ends with the firm entering employment and supplier contracts. We discuss all the issues. We also discuss engaging volunteers.

Redundancy: Get It Right!
Written by Sue Berry on 1st May 2017. Revised 22nd June 2022.
32 min read
All firms make jobs (and those employed in them) redundant. Redundancy is normal. It’s the manager adjusting the firm to match the new environment in which it trades and operates. But redundancy is complex. It can kill the firm if badly run. Tap our experience to run safe. This white paper shows managers how to implement a fair and robust redundancy process that dismisses the right people. Call us for more.

Discretionary Behaviours
Written by John Berry on 3rd May 2017. Revised 17th June 2022.
2 min read
Discretionary behaviour contributes positively to overall organisational effectiveness, contributing to operational and organisational outcomes. We explain what discretionary behaviour is. Behaviour sits between motivation and performance. If we are motivated, we behave in a particular way. That behaviour causes performance.

Mixing internal and external candidates devastates staff commitment
Written by John Berry on 25th September 2017. Revised 17th June 2022.
7 min read
Many managers deliberately mix internal and external recruitment in the hope of selecting the best person for the job from as large a pool as possible. Simply, consider internals first, in isolation. If any internal can do the job – judged by a fixed bar - they go forward with an internals-only contest. Because any one has the ability to excel, a variable bar selection can be used to rank them. Anything else is just wrong, damaging and here’s why.

Just what is mental health?
Written by John Berry on 2nd August 2021. Revised 17th June 2022.
5 min read
Every day we read that athletes, managers, workers, celebrities and even politicians are leaving their roles to ‘focus on their mental health’. So, what’s it all about? Like a physical malady, A psychological (thought-related) impairment can also cause debilitation. Physical health is where the body can do what the brain wants. Mental health is where the brain can keep up and support the body.

Technology as a force for change
Written by John Berry on 6th May 2017. Revised 17th June 2022.
10 min read
Technology provides a force for change in all businesses. Technologists innovate and develop new technological knowledge and technological artefacts. That technological knowledge helps us do things differently and to innovate within our businesses. The technological artefacts help us do things, but they also do things for us and replace us in things we did previously.
