It’s only when managers come to rely on a job description at some point of impending opportunity or catastrophe that the importance of that simple document becomes apparent. Coupled with that, most JDs are just a list of duties and measuring performance against them is impossible. Here's guidance on fixing that.
Companies exist because they are the most efficient way of an entrepreneur gaining the services of others. And yet many gain the services of those working in their own firms, as sole-traders (or self-employed) and via agencies. This blog aims to elaborate on the simple case of workers employed by a firm to provide a complete understanding of the possible relationships between entrepreneurs and their companies and workers.
Managers often lament the attitudes and commitment given by those born in the 80s and 90s. Getting commitment from generation Y is difficult. They say that staff from this generation are self-opinionated, lazy and have little respect for authority. But much of these opinions are formed because Generation Y are simply different – different from their Generation X managers and Baby-Boomer parents. Commitment can be had from Generation Y if managers work at it. Here's how.
[First published April 2015]
In the UK today there are around five million people who work for themselves. They run either sole-trader or limited liability firms in which they are the only employee. Those workers seek to sell their labour to entrepreneurs. This labour market gives the entrepreneur rich picking of very skilled and motivated individuals without having to employ them. So how does the entrepreneur tap into this resource?
[Published February 2016]
If there were ever two words that are almost interchangeable, it’s commitment and engagement. The Collins English Dictionary (CED) describes both as accepting an obligation or pledging allegiance. But when you look, it’s not hard to drive a wedge between them. And driving a wedge is essential to understand how, as a manager, you motivate your people for optimum performance. First there’s commitment. Then there’s engagement. Engagement follows commitment. Here's how it works. [Published June 2016]
What should a manager to do when someone in a meeting is getting emotional – they become so angry that they disrupt the meeting? Frijda’s Laws of Emotion tell us much that will help us first understand this situation and then suggest a course of action that the meeting chair might take to recover good order. Managers can successfully deal with anger because emotions obey laws. Here are the details.
[Published February 2016]
Power is important. Persuading staff to do your bidding means that you must have power over them – to order them, to make them do, particularly since they might otherwise do something else. But how that ‘ordering’ is done is all-important because social managers enjoy greater success. For some, being a social manager comes naturally. For others it can be learned. Here's how.
[Published December, 2016]