Productivity is in the news.
French workers generate the same wealth as British workers but in a 32-hour week rather than the British 36-hour week. And British managers are generally under pressure to improve their firms.
But the issue is about investment. Should a manager invest in people or technology? And anyway, how should the manager think about technology? Is tech inevitable or is it something that’s under each manager’s control?
This video discusses the whole issue of tech and people, describing the equivalents that managers need to think about as technology function and human (or worker) competence. Managers can invest in growing either – or indeed both.
In the end it’s the manager’s decision.