This is video forms part of a series covering the topic of managing people. Watch this video and you’ll understand the essence of the role of manager, how it embraces leader and entrepreneur and some of the key relationships and arrangement that make management work.

• Introduction to management - interventions, outcomes and the use of a feedback model to drive action.
• How firms come about and the role of entrepreneur, leader, manager, contractor and employee.
• Understanding contracts and the nature of the various contracts available to the manager.
• Introducing the psychological contract and the way social action changes contractual relations.