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Social managers enjoy greater success

Blog Post

Written by John Berry on 8th June 2017. Revised 22nd April 2018.

5 min read


Power is important. Persuading staff to do your bidding means that you must have power over them – to order them, to make them do, particularly since they might otherwise do something else. But how that ‘ordering’ is done is all-important because social managers enjoy greater success. For some, being a social manager comes naturally. For others it can be learned. Here's how.

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Service Page Manage your people

Emotions obey laws

Blog Post

Written by John Berry on 8th June 2017. Revised 22nd April 2018.

6 min read


What should a manager to do when someone in a meeting is getting emotional – they become so angry that they disrupt the meeting? Frijda’s Laws of Emotion tell us much that will help us first understand this situation and then suggest a course of action that the meeting chair might take to recover good order. Managers can successfully deal with anger because emotions obey laws. Here are the details.

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Emotion obeys laws

Engagement Follows Commitment

Blog Post

Written by John Berry on 9th June 2017. Revised 22nd April 2018.

4 min read


If there were ever two words that are almost interchangeable, it’s commitment and engagement. The Collins English Dictionary (CED) describes both as accepting an obligation or pledging allegiance. But when you look, it’s not hard to drive a wedge between them. And driving a wedge is essential to understand how, as a manager, you motivate your people for optimum performance. First there’s commitment. Then there’s engagement. Engagement follows commitment. Here's how it works.

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Two climbers
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Growth Without Employees

Blog Post

Written by John Berry on 9th June 2017. Revised 22nd April 2018.

6 min read


In the UK today there are around five million people who work for themselves. They run either sole-trader or limited liability firms in which they are the only employee. Those workers seek to sell their labour to entrepreneurs. This labour market gives the entrepreneur rich picking of very skilled and motivated individuals without having to employ them. So how does the entrepreneur tap into this resource?

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Warehouse Manager

Psychometrics driving vote outcomes?

Blog Post

Written by John Berry on 1st May 2017. Revised 22nd April 2018.

4 min read


Research suggests now that that inferred personality can be used with targeted emotion-laden stories to drive a person's behaviour. This blog updates on this research and notes how this links to psychometrics used in recruitment.

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Vote Now

So you think you can interview?

Blog Post

Written by John Berry on 12th March 2018. Revised 21st March 2018.

6 min read


Most managers think they can interview. Many even believe that they are good at it. And yet precious few have been trained and fewer still understand the true role of interviewing in ensuring fairness and valid assessment. Simply, structured interviews win. But they must be built vacancy by vacancy. Here's how to improve the predictive ability of your interviews.

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Ladies interview