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Managing the gig economy

OpinionWritten by John Berry on 21st June 2018. Revised 15th July 2018.7 min read

The gig economy describes the present state where workers need not necessarily be employed by a firm. They can be engaged for the duration of a ‘gig’, after which they stand down until needed again some time later. There can be advantages for managers to employ workers or the self-employed instead of employees. Read how.

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Setting incentivising commission payments

OpinionWritten by John Berry on 14th May 2018.05 min read

Designing a sales commission policy and associated commission operating system to remunerate staff for sales performance is complex. The scheme must incentivise, and be fair to all. This blog considers some of the thinking that should go into incentive design.

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Culture Matters: Maximising People Contribution Through Collective Behaviour

White PaperWritten by John Berry on 5th May 2017. Revised 24th April 2018.25 min read

The culture that exists within a firm will in the long run make or break it. This paper analyses culture. It first discusses culture as a concept. It looks at what part culture plays in our working life and how it affects the firm. It researches current thinking on culture. And finally it looks at how one might measure and where necessary change culture in a firm. The aim is to provide practicing managers with a tool: something theoretically sound and something practical.

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Deterministic Recruitment: getting recruitment right first time

OpinionWritten by John Berry on 31st May 2017. Revised 22nd April 2018.3 min read

If a manager can express the traits and abilities of candidates such that search turns up truly viable candidates; if the search itself targets just the right people; and if selection tests for exactly what's needed, then the hiring manager avoids wasting everyone’s time and avoids reducing the firm's turnover and profits. It's deterministic recruitment: getting it right first time. Here's how.

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Social managers enjoy greater success

OpinionWritten by John Berry on 8th June 2017. Revised 22nd April 2018.5 min read

Power is important. Persuading staff to do your bidding means that you must have power over them – to order them, to make them do, particularly since they might otherwise do something else. But how that ‘ordering’ is done is all-important because social managers enjoy greater success. For some, being a social manager comes naturally. For others it can be learned. Here's how.

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Emotions obey laws

OpinionWritten by John Berry on 8th June 2017. Revised 22nd April 2018.6 min read

What should a manager to do when someone in a meeting is getting emotional – they become so angry that they disrupt the meeting? Frijda’s Laws of Emotion tell us much that will help us first understand this situation and then suggest a course of action that the meeting chair might take to recover good order. Managers can successfully deal with anger because emotions obey laws. Here are the details.

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