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Keeping records on volunteers

Blog Post

Written by John Berry on 27th April 2024. Revised 17th June 2025.

6 min read


It’s logical that the manager of volunteers would want to keep records that describe the characteristics of each volunteer they are responsible for. All CSOs should recognise that their managers are going to hold this sort of data. We give guidance on how this should be done in this article. Importantly, correct management of personal data influences the psychological contract between CSO and volunteer. Misuse may result in loss of CSO reputation.

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Employing peripatetic employees with complex work patterns

Blog Post

Written by John Berry on 23rd January 2019. Revised 26th April 2025.

5 min read


Sometimes, the scenarios that our clients ask us to work with are straightforward – a revised pay structure, a manpower plan or a restructure of existing activities. But occasionally they present something that takes a little more to understand, is more complex and takes more time to develop solutions for. Here’s an example of one such complexity involving complex work patters, pay and tax.

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Determining Personality Using Mr Men

Blog Post

Written by John Berry on 1st May 2017. Revised 22nd April 2025.

5 min read


Timpson’s interviewers have one criterion in selection - they seek to determine which Mr Men character the candidate most closely resembles. The criterion is a proxy for personality. Using personality as a criterion is valid but the Timpson method is likely far from accurate. It likely results in a below-par predictive validity of around 0.4. Here's why and what managers can do to improve.

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There really is no need for dead man's shoes

White Paper

Written by John Berry on 14th November 2017. Revised 12th April 2025.

6 min read


There’s a very basic problem in SMEs concerning staff succession and promotion. It’s that there’s apparently nowhere to go – everyone is in a job and no one is about to move over to allow ‘promotion’ of those below. It’s ‘dead man’s shoes’. But it doesn't have to be so. Here's why not.

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Stress in the Workplace

Blog Post

Written by John Berry on 3rd May 2017. Revised 10th April 2025.

7 min read


Stress seems to be the one word that reduces otherwise competent managers to gibbering wrecks. It's every manager's nightmare. There is a direct link between stress and long term sickness absence. And often stress issues become long term sickness absence. Act now. Here's how.

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Achieving competitive advantage through people

White Paper

Written by John Berry on 1st May 2017. Revised 7th April 2025.

4 min read


Competitive advantage is where a firm enjoys lower costs or greater sales than competitors. This paper builds an argument for a set of HR practices that form the basis of the psychological contract, the set of expectations that both employee and employer hold.

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