We're experts on all things Management & HR

Looking for something specific? Search our Knowledgebase.

To interview volunteers or not

Blog Post

Written by John Berry on 6th January 2025. Revised 6th April 2025.

3 min read


Surely interviewing is normal? Surely you must enter the relationship with some view about whether the volunteer will do well in the job? Why is there any doubt about the need for interviews? The answer is complicated. Here we explain. By telling candidate volunteers they must face an interview, the manager puts a block in the volunteers’ paths. They send the message to the candidates that volunteering is just like employment. Volunteering is declining. Managers might want to think about alternatives.

Read the full Knowledgebase article
Volunteer centre-for-ageing-better-PuCtm8SOqLo-unsplash

Employing Foreign Workers Abroad

Blog Post

Written by John Berry on 2nd May 2017. Revised 28th March 2025.

22 min read


Managers can find it extremely attractive to ‘employ’ foreign staff resident abroad. Engaging workers in foreign countries is complex. In many cases it is better to trade at arms length through business to business agreements, paying against invoice. But that won't suit many firms, particularly where they have constraining upstream contracts. They must employ workers locally. Here are all the issues for firms wanting to gain worker services in both EU and non-EU countries.

Read the full Knowledgebase article
Chinese Workers

Setting volunteer objectives

Blog Post

Written by John Berry on 22nd March 2025.0

6 min read


Setting objectives has been researched in various disciplines. Objective setting is generally accepted as an effective tool for maintaining and improving performance. Here we discuss how objective setting is applied to volunteers in a CSO, including the cascade from organisational objectives to those personal to the volunteer. We also discuss tell and sell versus self-setting of objectives.

Read the full Knowledgebase article
Balanced scorecard for volunteers
Looking for something specific? Search our Knowledgebase

A calling or just a job: finding staff with more than an interest

Blog Post

Written by John Berry on 11th October 2017. Revised 20th March 2025.

6 min read


We’ve all heard the phrase “Called to the ministry” describing how someone became a priest or vicar. But it extends further. Many say that they knew from a young age just what job they wanted to do. Once in work, many people comment that they feel so motivated by the job they do that they’d do it even if they weren’t paid. Calling extends to many careers. So how does a calling come about and how do hiring managers attract those with a calling?

Read the full Knowledgebase article
Civil Engineer

Managing Volunteers

Blog Post

Written by John Berry on 25th August 2020. Revised 16th March 2025.

5 min read


It’s often said by managers in voluntary organisations that their volunteers can’t be managed. And yet, if that is so, the organisation faces rudderless chaos. The direction in which the organisation travels, what it achieves and whether it has a future are therefore all in doubt. In short, the situation is unacceptable. Volunteers must be managed for the good of the organisation.

Read the full Knowledgebase article
Lifeboat Volunteers ian-barsby-fvJ9VGJ9xI0-unsplash

Work sample tests in recruitment and selection

Blog Post

Written by John Berry on 2nd May 2017. Revised 16th March 2025.

3 min read


Many recruitment consultants and recruiting managers conduct interviews. But few optimise the selection process. This blog sets out the role of a very special selection instrument – the work sample or skills test. 'Work samples' is one of four tools, which when used together provide the highest predictive validity of all staff selection methods.

Read the full Knowledgebase article
Designer and colour