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60 years of HR and OD experience to civil society organisations and commercial firms available to you in direct support.
60 years experience civil society organisations and commercial firms available to you in management tools.
60 years experience civil society organisations and commercial firms in models and methods published in our management books.

browse our extensive knowledgebase on management substantial book discounts for firms/organisations

So refreshing to have a book where all the research and theory of managing people has been distilled down for you and served up in a practical way that can help managers apply this best practice to real situations.
Robbo, HR Manager, Accreditation firm

In the book, regular reflections ask you to consider your own firm and how you might apply that theory. I found those reflections to be thought-provoking and, in many cases, revealing. I will definitely be a better manager having read this book. Highly recommended.
DanB, Manager, Big 4 consulting firm

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To interview volunteers or not

Written 6th January 2025. 3 min read

Surely interviewing is normal? Effective? Surely you must enter the relationship having formed some view whether the volunteer will do well in the job? Why is there any doubt about the need for interviews? The answer is complicated. Here we explain.

Volunteer recruitment and selection life cycle

Written 18th December 2024. 4 min read

Once the job description and person specification is available, combined perhaps as a JDPS, recruitment and selection of volunteers can start. There is no prescriptive ‘best practice’. Here are the elements of the process that are key to success.

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Get your (management) house in order before seeking volunteers

Written 6th September 2024. 7 min read

Managers searching for volunteers must understand the interacting variables: trigger, image, and opportunity. Work starts with image. Would-be volunteers must have a good positive attitude toward the organisation based on a positive image built over time.

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