Over the past 30 years Sue has led the human resource function in several firms, heading up and driving organisational improvement across chemicals, aerospace, education and charities. She is an alumna of Newcastle University, De Montford University and the Open University in education, human resource management and psychology and economics. She is a Chartered Fellow of the CIPD. Sue has been instrumental in shaping relationships between people and organisations in pursuit of growth for all.
John is an alumnus of Loughborough University of Technology, the Open University Business School and Birkbeck, University of London in engineering, management and psychology. He has run science, technology and engineering companies and led R&D activities in SMEs and multi-nationals over the past 30 years. He has been instrumental in driving public and corporate policy across technology and engineering. In a global career, John has led teams in 32 countries. He is a Chartered Manager.
A Quality Firm
TimelessTime achieved its certification to the international quality standard ISO9001:2008, in 2010. In January 2016 the firm transitioned to the aspirational upgrade ISO9001:2015. The certification has been confirmed by SGS each year and authorised through UKAS, the UK Accreditation Service. Certification is confirmed after a two day independent audit of TimelessTime’s systems and business operations. ISO9001 therefore means that TimelessTime’s clients get the very best service and the very best problem solutions.
An Investor in People
TimelessTime is accredited to the Investors in People Standard (IiP). Accredited firms like TimelessTime have considered the skills and knowledge needed to serve their clients and customers. They have demonstrated to an external assessor that they possess these skills and knowledge and that they are committed to continuous skills and knowledge improvement.
Our Quality Policy
We will always comprehensively describe our interpretation of our client’s requirements in our quotations. Once agreed, client requirements will inform internal Method Statements and Statements of Work to guide project activities.
Prior to delivery, we will review deliverables to ensure their compliance with client requirements. Prior to delivery, we will review deliverables to ensure that they are fit for the purpose intended.
Our consultants will be encouraged to continually develop their skills and knowledge, retaining World-class qualifications and experience. We will ensure that our clients are aware of the lead consultant responsible for supporting them project-by-project. We will also ensure that our clients have access to those consultants whenever needed.
We will utilise efficient business systems to manage client contact and client projects. On those projects, we will use robust, evidence-backed methods. We will maintain accreditation to ISO9001:2015, merging business and quality systems to ensure a cross-company quality culture.
In all contacts, we aim to leave clients and potential clients more informed following their dealings with TimelessTime.
Workshop: How do I excel at managing my people?
15th September 2017 | The Birch HotelSign up today
Managing people is a challenge. For some managers, management is a calling. For others, it’s a necessary evil. Either way, competence in managing people makes the task easier.
But few managers are trained. And most want a quick introduction – to learn the concepts as a foundation for experience. Whilst management’s a big subject best learned on the job, those vital concepts that enable management excellence can be simply understood.