Many proclaim the value of leaders. Many revere entrepreneurs, as if that’s all that’s needed. And yet someone – the manager – must embrace leadership and be entrepreneurial while building and running their firm to meet stakeholder expectations. The manager structures the firm and hires and organises the people. They develop necessary technology. They motivate, develop, and reward their people, while ensuring their wellbeing. And they drive change, ultimately securing their firm’s productivity and sustainability.

This book details how management of the firm should be done. It builds practical models that managers can follow to get the very best out of their people. This third edition considers recent international events such as the COVID pandemic that have changed the very nature of work itself.

First published in 2018. Revised twice and now available as the 3rd edition published in 2023.

Click below to read more and access the contents and preface.