Perhaps you employed someone and you later found that they don't quite meet the role requirements; they somehow don't fit. Or, you moved someone into a new role and they just didn't perform as well as they used to. Here's how to avoid such mismatch between the person and the job.
Performance is when the employee does what they say they will. When recruiting, selection of new hires should be made on the test outcomes that evidence the personal characteristics, competencies and behaviours required for that performance. Base your selection on that evidence. Here's how.
On BBC Radio 4, Margaret Heffernan, the writer and entrepreneur, mounts an attack on the idea that talent is a good predictor of future performance - and hence it should not be used in recruitment selection. Her article is a good listen but a bit muddled. Here we clarify and suggest that talent is not the useless thing that Margaret Heffernan suggests, but a multi-dimensional set of characteristics about each candidate that need to be known before making a job offer.
So what jobs to recruit to next? Increasing staff numbers is a scary prospect. No manager wants to get it wrong. You can't guess. You've no precedent. You can't ask a friend because all firms are different. You must model the company and evaluate each option for its effect on the company and it's KPIs. And it becomes all the more difficult when considering indirect roles like sales people, marketers and other support staff. They could drive the firm to light speed. It's always a tough call.
Hiring managers are faced with young people seeking apprenticeships and employment without previous experience in the mainstream workplace. So what should hiring managers do to judge which young person will perform well in the role? Since vocational identity predicts performance, hiring managers should listen to the young person's story.
Performance appraisals have come in for some serious criticism recently. And yet the books and articles written which criticise simply advocate performance appraisal by another name – or rather a collection of names. Here's an analysis of the issues.
This article explores effective staff development showcasing a simple but effective competency framework model that can be used by any firm of any size and complexity to explore their competence gap. To understand competence gap you need to know what competencies you have now, what you need for the future, and how you are going to develop your people to bridge the gap.