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Up-skilling the firm to match change in customer needs

Opinion New! Written by John Berry on 20th November 2017. Reading time: 3 minutes.

The firm had been offering modelling of telecommunications systems. It had the necessary software tools. and a well-trained, experienced workforce. But the market was changing. New questions needed huge additional skills – skills in building massively more complex methods. Here's how those skills were achieved.

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There really is no need for dead man's shoes

White Paper New! Written by John Berry on 13th November 2017. Reading time: 4 minutes.

There’s a very basic problem in SMEs concerning staff succession and promotion. It’s that there’s apparently nowhere to go – everyone is in a job and no one is about to move over to allow ‘promotion’ of those below. It’s ‘dead man’s shoes’. But it doesn't have to be so. Here's why not.

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The Role of Competency in Staff Development

Opinion Written by Sue Berry on 31st October 2017. Reading time: 7 minutes.

This article explores effective staff development showcasing a simple but effective competency framework model that can be used by any firm of any size and complexity to explore their competence gap. To understand competence gap you need to know what competencies you have now, what you need for the future, and how you are going to develop your people to bridge the gap.

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Develop or dismiss: balancing costs and benefits

Opinion Written by John Berry on 6th October 2017. Reading time: 4 minutes.

Whilst the argument in favour of developing staff is strong, it’s not universally accepted. As this article shows, the argument rests on the various costs and benefits and ultimately on the ability of staff to ‘make the grade’. Both sides of the argument must be considered. To understand what’s needed in your own firm, you need to be able to determine market need for skills and knowledge in each job and jobholder and from the need, determine the capability you’ll put in place. Then plan and execute.

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Staff career development: what approach for managers?

Opinion Written by John Berry on 22nd September 2017. Reading time: 4 minutes.

The nature of work and careers have changed. Despite myth, the average employee tenure is still over eight years. And in that time staff must grow. When it comes to employee career development, you, as manager, have a clear decision to make and that decision depends on the relationship your firm has with the worker. You'd best take a contingency approach: develop your knowledge workers, give opportunity to your foot-soldiers, make alliances with your specialists and hire your contractors when needed.

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Corporate Social Responsibility

Article Written by Sue Berry on 24th May 2017. Reading time: 3 minutes.

CSR is not a ‘bolt on’ to a firm but should be ‘part of the fabric’. This means that it should be embedded and viewed by all in the firm as part of day-to-day activities. Check out what your CSR statement might look like.

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Rebrand readies for the future

Article Written by John Berry on 18th May 2017. Reading time: 3 minutes.

Society’s opinion about what looks good - what fits with the environment at any point in time – is continually changing. This change is fuelled by industries that drive style. The result is that the touch points of a firm, like its web site and business cards, can soon become out of congruence with the mainstream of similar businesses and with the expectation of its market. Here's our story about our rebrand.

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