Around 80% of UK managers are untrained in people-management. Just think about the improvement in your organisation's lot if it were the other way. We offer a nine-month programme covering hiring, managing and developing people in 18 webinars and 3 workshops. It's for managers who want the Level 7 knowledge and skills without the assessment from formal courses. And it's completely free of charge. Can you think of managers in your own firm who don’t have the skills and knowledge to effectively manage people?
Organisational development (OD) is different from human resource management (HRM). This support article explains the difference.
Ensure that you give your staff the correct amount of holiday. You must give at least the statutory minimum. Calculating holiday for staff who work a regular daily pattern, five days a week is easy. Not so when patterns are unusual, continuously changing and hourly based.
The manager is constantly sensing performance given by his or her people. He or she has in mind a reference performance for each person that they’d find acceptable. And the manager is constantly comparing the actual performance with the reference. If the performance falls below the reference performance, the manager will act by way of an intervention. Here's how it works.
Performance is when the employee does what they say they will. When recruiting, selection of new hires should be made on the test outcomes that evidence the personal characteristics, competencies and behaviours required for that performance. Base your selection on that evidence. Here's how.
Sometimes situations occur in the workplace where, despite using management effort to attempt to resolve issues, the organisation decides that ending the employment is the best way forward. Settlement agreements, previously referred to as compromise agreements, are used in this situation.