The TimelessTime training solution was ideal. It covered the subject matter and minimised intrusion into the working day. The fact that everyone had to complete work before and after brought the training to life. Everyone turned up familiar with what was to be achieved in the 90-minute sessions.
The job was procedurally relatively straight forward. We had first to determine the skills and knowledge needed by the regulator in its intended new guise. Then we had to assess its present state. Those two done, we had to develop a re-skilling plan to bridge the gap.